Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, such as when you:

• Create an account (email address, studio name, timezone)
• Upload data files (CSV files containing your business data)
• Contact us for support
• Subscribe to our services

1.2 Business Data

We process the data files you upload, which may include:

• Customer information (names, contact details)
• Transaction data (purchases, payments, class bookings)
• Class schedules and attendance records
• Revenue and financial data

1.3 Usage Information

We automatically collect certain information about your use of our service:

• Log data (IP address, browser type, pages visited)
• Device information (operating system, device type)
• Usage patterns and feature interactions

2. How We Use Your Information

We use the information we collect to:

• Provide our services: Process your data, generate analytics, and create insights
• Improve our platform: Analyze usage patterns to enhance features and performance
• Communicate with you: Send service updates, support responses, and important notices
• Ensure security: Monitor for fraud, abuse, and unauthorized access
• Comply with legal obligations: Meet regulatory requirements and respond to legal requests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Data processing and analytics
• Payment processing (Stripe)
• Email communications
• Cloud hosting and storage

3.2 Legal Requirements

We may disclose information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or abuse
• Protect the rights and safety of our users

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access controls: Strict access controls and authentication
• Regular audits: Security assessments and vulnerability testing
• Secure infrastructure: Industry-standard hosting and security practices

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your account and associated data at any time through your account settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our service
• Improve our platform's functionality

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our application

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@studiopulse.app
• Contact Form: Contact Us